Enterprise AI, built for real work

The operating architecture for enterprise AI.

CXFabric turns models and agents into dependable participants in enterprise work. It keeps context, knowledge, authority, system access, orchestration, and evidence connected from intent through outcome.

Explore enterprise AI architecture See the CXFabric platform
Connect models, agents, people, and systems Keep context and state with the work Define authority before action Trace decisions, tools, and outcomes
Preserve context Govern action Explain outcomes

Why CXFabric

Built for teams that need enterprise AI to perform real work.

When AI participates in a process, it needs more than model access. CXFabric connects intelligence to authoritative knowledge, enterprise systems, human review, and an execution record teams can operate and trust.

Connect intelligence to enterprise context

Bring models and agents the authoritative data, knowledge, tools, and system access required for the work in front of them.

Turn decisions into governed action

Combine AI judgment with policies, approvals, deterministic steps, retries, and human handoffs inside one readable process.

Keep ownership and evidence clear

Control credentials, roles, authority, runtime boundaries, logs, and outcomes so every action can be understood and corrected.

One operating layer

Different teams. Different work. One governed path from intent to outcome.

Choose a team to see how CXFabric brings AI, enterprise context, policies, people, and system actions together in one visible workflow.

Governed enterprise action Customer-owned runtime
Business request intent received
Enterprise runtime AI worker reason + context
Authority check policy + approval
Action completed system of record
Human review exception path
Knowledge
State
Tools

Enterprise AI architecture

AI creates intelligence. Architecture turns it into responsible work.

CXFabric connects models, agents, people, tools, data, and systems through a customer-owned operating layer that keeps context, authority, orchestration, and evidence attached to the work.

Runtime and state Governed reach Work trace
Explore the architecture
ContextAuthorityEvidence

Inside the platform

Everything needed to build integrations customers can understand and own.

CXFabric combines visual orchestration, reusable connectors, custom code, credentials, deployment controls, and execution visibility into one implementation platform.

Visual orchestration + code

Design the process visually. Extend the exact step that needs code.

Start with readable workflows and packaged connectors, then move into source only where customer-specific logic, API behavior, or data handling demands it.

  • Model the full workflow with triggers, branches, approvals, retries, and handoffs.
  • Customize connector behavior without moving the entire implementation into code.
  • Test with real inputs while preserving controls, logs, and an explainable execution path.
CXFabric Workflow Designer Test passed
connector.actions.ts Ready 
1export async function resolveRequest(input) {
2  const context = await cxf.context(input);
3  return connector.execute({
4    customerId: context.customer.id,
5    authority: "approved"
6  });
7}
Deployment controls

Ship into the customer environment.

Promote workflows across dev, stage, and production while keeping credentials, roles, runtime boundaries, and release ownership visible.

Execution visibility

Watch runs as they happen.

Use real-time designer logs and historical execution logs to see data movement, connector output, failures, retries, and audit history.

CXFabric in-designer real-time execution log in dark mode. CXFabric in-designer real-time execution log in light mode.

What you can build

Automation for the work between customer experience systems.

CXFabric is strongest where workflows cross teams, systems, and customer-specific rules.

CC

Contact center automation

Connect CCaaS, IVR, routing, CRM, ticketing, messaging, analytics, and customer data.

 AI

iAnswer AI receptionist

Answer calls, texts, and web chat, then book, route, follow up, and log outcomes through CXFabric.

 BPO

BPO and partner programs

Standardize repeatable operations while preserving customer-specific systems, rules, and environments.

 AI

AI orchestration

Configure agents, tools, prompts, approvals, and model calls inside governed CXFabric workflows.

 DATA

Data integration

Move, validate, normalize, and activate operational data across APIs, files, databases, and SaaS tools.

 LEGACY

Legacy modernization

Wrap IBM i, AS/400-style systems, files, private APIs, and old server integrations with modern workflows.
200+ connectors

Connector ecosystem

Connect to the systems you already use. Build custom API paths when you need more.

Use packaged connectors for common platforms. Use custom API, MCP, webhook, and private-system connectors for everything else.

Browse all connectors

How CXFabric works

Scope the workflow once. Deploy where you control it.

CXFabric is built for organizations that want the automation outcome without an open-ended SaaS meter. We define the workflow, integration surfaces, operating environment, and handoff path before buildout begins.

On-premises Private cloud or VPC Managed delivery

Map the outcome

Identify the customer journey, systems, data, governance needs, and success criteria.

Build the fabric

Create the connectors, components, rules, and visual flows that match the target environment.

Deploy the runtime

Launch on-prem, in a VPC, private cloud, or managed environment with production-ready controls.

Operate with clarity

Monitor runs, manage versions, transfer knowledge, and extend the implementation as needs grow.

Start with one workflow

Bring us the workflow. We will map the fixed-price path.

Tell us what needs to connect, where it needs to run, and what success looks like. We will review the systems, integration pattern, deployment model, and fastest path to a working CXFabric flow.

We will use this to follow up about your CXFabric walkthrough.